FAQs

FAQs

General information

We specialize in professional, pre-booked ground transportation, including Airport Transfers (with flight tracking and Meet & Greet) and Executive Chauffeur Services for corporate, private, and event travel.

Our primary service area is Greater Manchester and the North West of England. We also facilitate long-distance transfers across the UK upon request.

Beez Transfer operates 24 hours a day, 7 days a week, 365 days a year. Our online booking system is always open, and our customer support team is available around the clock to assist with emergency changes or immediate inquiries.

FAQs

Booking and reservations

You can get an instant, fixed quote by using the booking form on our homepage. Simply enter your pickup and drop-off locations, date, and time. You can complete the booking online in under a minute, receiving immediate confirmation via email.

While we can accommodate last-minute bookings, we highly recommend booking at least 24-48 hours in advance to guarantee vehicle availability and the best possible rate, especially during peak seasons and for executive vehicles.

Yes, you can modify or cancel your reservation by contacting our customer support team via phone or email. We offer free cancellation up to [e.g., 2 hours] before a standard pickup time. Please refer to your booking confirmation for specific modification deadlines.

FAQs

Pricing and payment

Our quotes are always fixed and all-inclusive. The price you see is the price you pay. This includes all road tolls, VAT, airport taxes, and standard waiting time. You will never be charged extra for delays caused by traffic or flight tracking issues.

We accept all major credit and debit cards (Visa, Mastercard, Amex) through our secure online payment portal. Corporate clients may also be eligible for pre-approved account billing.

For most standard airport transfers, we require full payment upfront to secure your booking and guarantee the fixed fare. For large or multi-day chauffeur bookings, a non-refundable deposit may be required, with the balance due before the service commences.

FAQs

Vehicle information

For airport pickups, your professional Beez driver will be waiting in the arrivals hall (past customs) holding a visible name board. They will assist you with your luggage and escort you directly to your waiting vehicle at the designated pickup point.

We track all incoming commercial flights in real-time. If your flight is delayed, your driver's dispatch time is automatically adjusted at no extra cost to you. We include [e.g., 60 minutes] of free waiting time from when your flight lands.

Yes, all executive and luxury class vehicles are equipped with complimentary in-car Wi-Fi upon request, as well as multiple USB charging ports to ensure you remain connected and productive during your journey.